Hot Tub & Swim Spa Service

Swim Spa & Hot Tub Repair Service in Scottsdale

Warranty Service, Maintenance & Repair

Our team of experienced and professional service technicians are trained, authorized and certified in all areas of caring for your hot tub or swim spa. Well-versed in leading brands such as Jacuzzi® Hot Tubs, Sundance® Spas and Hydropool Swim Spas, you can feel confident that our experts are caring for your backyard water feature with pride. Whether it’s our hot tub repair and inspection service or the VIP bi-weekly cleaning and chemical service, we ensure that your hot tub or swim spa will be crystal clear and ready to use when you are. Especially if you travel regularly or leave for long periods of time during the summer months, this service is perfect for you!

Types of Service
Close up of Sundance Filter

Complete Spa Service

This service includes water testing and balancing, managing water care products, filter cleaning, annual UV bulb change and annual equipment inspections, and two annual complete drain and cleans.

Imagine Backyard Living Hot Tub Spa Jacuzzi Sundance (48)

Equipment Inspection Check

This service includes a complete inspection of your hot tub system, the diagnosis of any problem areas and a resolution or repair of any issues by one of our factory-certified technicians.

Schedule Swim Spa or Hot Tub Service

Contact us anytime at 480-405-1541 or service@imaginebackyard.com to schedule a swim spa or hot tub service appointment. Or, simply fill out the form below and let us know your preferred appointment date and time and we’ll contact you to confirm.

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The Benefits of Service and Repair

Longevity and Durability

The better you take care of something, the more likely it is to last longer and provide you with a better experience. This is no different when it comes to an outdoor swim spa or hot tub. If you neglect your spa, the small issues can start to build up and really take a toll on the efficiency of the system. What was once a minor repair can quickly turn into a much larger, and more costly, service endeavor if ignored and not addressed properly. With routine service and component repair, you are much more likely to have a hot tub or swim spa that will last you for many years to come, and with an unbelievable quality, too.

Professional Care

When you hire a professional to care for your hot tub or swim spa, you can find confidence in knowing that the best possible person for the job is taking care of business. The team of service technicians at Imagine Backyard Living in Scottsdale are trained, authorized and certified  by Jacuzzi, Sundance® Spas and Hydropool Swim Spas, to care for your hot tub or swim spa. All you have to do is sit back, relax and enjoy the incredible Arizona outdoor living lifestyle while our team takes care of the rest.

Hot Tub After Being Serviced
Sundance Spas Hot Tubs 880 Series

Safety and Expertise

Would you allow just anybody to perform maintenance on your vehicle? What about the plumbing system in your house? The same goes for repairing a hot tub or swim spa. If something isn’t working quite right, call our expert team to inspect the spa, determine what the issue is and facilitate the repair. If you attempt to repair it yourself, you may risk injuring yourself or someone else. Your health and well-being are top priority at Imagine Backyard Living, which is why we strongly encourage you to leave swim spa and hot tub repair to the professionals.


Imagine coming home after a long day at work, only to find that your hot tub needs the water changed or that your swim spa requires a repair. The last thing you want to do with your free time is treating the water or trying to figure out why a jet isn’t working, which is where professional spa service can really come in handy. Forget having to schedule an emergency spa repair or cancelling your hot tub party because of an unexpected issue. This service can prove to be especially convenient if you travel often, as you won’t have to worry about disrupting the cleaning schedule of your outdoor swim spa or hot tub. The benefits really do go on and on!

Hot Tub Troubleshooting Waterfall Feature

Our Spa Service Department

Imagine Backyard Living has their own fully-staffed service department with Jacuzzi, Sundance® Spas and Hydropool Swim Spas trained and certified technicians. Imagine Backyard Living in Scottsdale is fully committed to taking care of their customers, while many other Valley dealerships use outside service companies to so they don’t have to worry about it. This means their customers have to get in line with dozens of other customers that the service company handles and have no idea who or when they will show up. We feel our customers are much more comfortable and confident knowing all they need to do is pick up the phone, send us an email or text and we will be there to take care of them.

Imagine Backyard Living offers a comprehensive bi-weekly or weekly hot tub and swim spa service package, which includes:

Spa after being serviced by spa technicians
  • Chemical service and water chemistry balance (includes chemicals)
  • Priority 24-hour repair service if needed (except Sundays)
  • Annual CLEARRAY® UV-C bulb replacement ($199 annual product and installation value)
  • Annual inspection of all equipment to ensure warranty compliance
  • Filter inspection and cleaning as needed
  • Clean filter rotation as needed using your second set of filters
  • Complete drain and clean twice yearly
  • 20% off all parts, filters and accessories
  • Top value for your hot tub when you are ready to trade-in or upgrade
  • Drain and clean twice yearly (first one 6 months after we begin service – $898 value).
  • Our drain and clean services include draining the hot tub and flushing all plumbing lines, cleaning the acrylic interior, jets and other exposed equipment, cleaning and conditioning the synthetic cabinet if accessible, and cleaning the cover and applying conditioner.
Women testing water jets after maintenance

For premium swim spa and hot tub service, a wide range of hot tubs for sale, backyard essentials that can complete just about any outdoor living space, and everything else in between, visit Imagine Backyard Living today.

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