Frequently Asked Questions

Like many of our other spa customers, chances are you might have questions. To help you learn more about our products, ownership and the benefits they can offer, we have listed some of our most-asked questions below and provided you with the answers. If the information you’re looking for isn’t below, please feel free to contact our showroom for more information. One of our home and backyard leisure experts would be more than happy to assist you.

What Does an Infrared Sauna Cost?

If you are considering buying an infrared sauna, please make sure to check out all our models, specification, and prices on our website. Our prices range from low $4,000 – $8,000. Price includes drop-shipping directly to the customer’s home. Installation service is available in the Phoenix area, please call for more information. Check out the website regularly for discounts and sales!

How Often Should You Use an Infrared Sauna?

Overall infrared saunas are safe to use every day, however, it is important to remain hydrated while using saunas regularly. The amount of time you spend in a sauna can depend on your personal preference and what works for you. As a guideline, we suggest sitting in a sauna for anywhere from 5-15 minutes, give or take based on factors such as your age, health, and personal comfort.

What is the Best Infrared Sauna?

At Imagine Backyard Living we carry Jacuzzi® Infrared Saunas. As a leader and innovator in the infrared sauna industry for over 20 years, Jacuzzi® Infrared Saunas have been manufacturing infrared saunas that are both luxurious and effective. Jacuzzi® Infrared Saunas have some of the best features on the market such as:

  • TrueWave™ Infrared Heater Technology
  • Low EMF/ELF Technology
  • Premium Craftsmanship
  • Quick and Simple Assembly
  • Indoor and Outdoor Options
  • LED Illumination for Chromotherapy
  • Cedar and Basswood Options
  • Comfortable Ergonomic Seats

What makes Sundance® Spas and Jacuzzi® Hot Tubs better than their competitors?

What about that third pump that mass merchants advertise? It is not a water pump, but an air blower. When turned on, this air blower will blow cooler than the water temperature air out of the blower jets out at your, similarly to a hairdryer. And we checked, and hair dryers don’t help with hydrotherapy. They also end up counting these air jets in their total jet count on the spa. Mass merchants are also deceitful with the sizes of their jets. They put bigger jet faces on small jets to make them look like big jets with high amounts of water flow. Essentially, you are not getting any jet variation in terms of pressure and water flow in the spa, when they trick you into thinking that you are. Costco uses Styrofoam in the frames of their spas. The same Styrofoam that you drink out of and the same Styrofoam that is ravaging our environment.

Does that seem like good support for thousands of pounds of water? Mass merchant spas also use perimeter insulation systems. They’re not really insulating the actual spa acrylic that you sit in, they’re just using thicker panels on the spa. Sounds fine, right? Wrong. This perimeter insulation insulates everything “under the hood.” Including your jet pumps and heater. Which can cause them to overheat. And break. And need to be replaced to get your spa working again. Isn’t the whole point of getting a spa to relax and forget about your stressors in life and not actually be a stressor in itself? Still, if you are set on buying a tub from a mass merchant, we recommend Costco, because they will take the product back after you realize need a Jacuzzi Hot Tub.

What do I need to know about the electrical system of my hot tub?

How do I get my hot tub into my backyard?

How do I maintain my Jacuzzi® Hot Tub or Sundance® Spa?

We recommend getting on a schedule of checking the water chemistry at least once a week using test strips. From there, adjust your chemicals accordingly!

As it’s a small body of water, we recommend draining and refilling the water in your spa at least once every 6 months. This is a great way to always having clean and clear water.

How does the hot tub filtration system work?

Does my hot tub need a cover?

Why is my hot tub water foamy?

Can swim spas be in-ground?

Can you exercise in a swim spa?

Are swim spas heated?

Are swim spas worth it?

What is the SmartTub™ System?

Should I install my hot tub inside or outside?

How often should I replace my hot tub filter?

How much do hot tubs weigh?

What is a swim spa?

A swim spa is the ideal mixture of pool and hot tub. Perfect for use year-round, a swim spa gives users the ability to soak and relax in heated water or enjoy a brisk, cool swim. Available in a variety of styles and sizes, most swim spas come complete with massaging jets and hydrotherapy seating at one end and wide stream swim jets that enable you to swim, jog or exercise at the other.

Is professional hot tub service worth it?

For many spa owners, regular service and maintenance from a professional is worth it. Regular service can help to ensure that your spa water is always safe, enjoyable and ready to use. A professional can also use this time to inspect your spa, looking for any issues or potential problem areas that could lead to damage, an imbalance in water or costly repairs, and rectify the situation before it grows into a larger issue. 

How long should I stay inside a hot tub for?

How long you stay inside a hot tub for can depend on several deciding factors, including your age, health, climate, water temperature, and personal preference. As a general rule of thumb, it is suggested to soak in a hot tub for anywhere from 15-45 minutes at a temperature of up to 102° F.

If you are new to using a hot tub, we suggest starting with shorter soaks until you gradually build your tolerance, adjust to the environment or find which suits you best. If you have a pre-existing health condition, we suggest that you first speak with your physician to ensure the safest way to enjoy hydrotherapy.

How often should I change my hot tub water?

Typically, you should drain and refill your spa every three to four months. If you host a lot of hot tub parties or are a heavy user, you may need to drain your tub every other month. Determining what is right for your spa is a simple matter of testing your water on a weekly basis and keeping its pH levels balanced with spa chemicals. If the chemicals are doing their job, then draining your tub quarterly is adequate. If your water emits an odor or is foamy or gritty before three months have elapsed, more frequent drainage will be necessary.

How often should I clean my filter?

A clean and functioning filter is key to an operational filtration system, as it catches and removes dirt and debris, keeping the water clean and free of impurities. We recommend rinsing the filter every two weeks with fresh water from the hose or kitchen sink. You can also use this time to spray it down with a filter cleaner and then continue to rinse.

Filter cleaning nozzles are available that can be attached to the end of a hose, which can help water to better reach the nooks and crannies of your filter. Soak your filter overnight in a bucket filled with water and a small amount of filter cleaner every two months to remove deep-down debris. We recommend replacing your hot tub filter annually to ensure a fully-functional filtration system.

How often should I clean my hot tub?

How often and in what manner you clean your hot tub will depend on two factors: how often the spa is used and the manufacturer.

  • Test your hot tub water with test strips once or twice a week.
  • Treat your hot tub water accordingly based on the readings from the test strips.
  • Clean the filter every two weeks with water from the hose.
  • Drain, clean and fill the hot tub once every three to four months.

For more information about the water management system and cleaning process for your hot tub, get in touch with us today.

What is hydrotherapy?

Hydrotherapy is a therapeutic technique that harnesses the healing properties of water. The combination of heat, buoyancy and massage helps to relax muscles, ease sore joints, improve circulation, and reduce muscle tension. Used by healthcare professionals all around the world, hydrotherapy can help to improve sleep patterns, reduce stress, ease aches and pains, aid in post-injury recovery, and soothe sore joints, among many other health benefits.

Which hot tub is best for me?

The size of your hot tub should reflect your intended use for it. Will it cater to the needs of the entire family? Is it meant just for you and your significant other? Or do you enjoy hosting elaborate backyard parties? Your lifestyle and layout of your backyard can help you determine if you would like to invest in a smaller or larger hot tub.

Most hot tub brands have models available in the following sizes and capacities: 2-3 seats, 4-5 seats, 5-6 seats, 6 or more seats. For a better idea of how big or small our hot tubs are, visit our showroom in person today.

Should I buy a hot tub?

Making the decision to buy a hot tub is a big one. It’s not something you do every day, after all. Your lifestyle can have a significant impact on the decision to purchase a hot tub. Before making the decision, ask yourself these following questions:

  1. Where in my backyard will I install a hot tub?
  2. Will the hot tub be for my entire family, or just for me?
  3. Will I benefit from fewer aches and pains, better sleep, and reduced stress?
  4. Will I enjoy the convenience of access to hydromassage in the comfort of my own home?
  5. Will my family benefit from the additional family time in the spa?

If you said yes to one or more of the questions above, a hot tub might be right for you! Speak with one of our team members to learn more about the prices, sizes, and brands available to you.