Frequently Asked Questions

If you are considering buying an infrared sauna, please make sure to check out all our models, specification, and prices on our website. Our prices range from low $4,000 – $8,000. Price includes drop-shipping directly to the customer’s home. Installation service is available in the Phoenix area, please call for more information. Check out the website regularly for discounts and sales!

Overall infrared saunas are safe to use every day, however, it is important to remain hydrated while using saunas regularly. The amount of time you spend in a sauna can depend on your personal preference and what works for you. As a guideline, we suggest sitting in a sauna for anywhere from 5-15 minutes, give or take based on factors such as your age, health, and personal comfort.

At Imagine Backyard Living we carry Clearlight® Infrared Saunas. As a leader and innovator in the infrared sauna industry for over 20 years, Clearlight® Infrared Saunas have been manufacturing infrared saunas that are both luxurious and effective. Clearlight® Infrared Saunas have some of the best features on the market such as: TrueWave™ Infrared Heater Technology Low EMF/ELF Technology Premium Craftsmanship Quick and Simple Assembly Indoor and Outdoor Options LED Illumination for Chromotherapy Cedar and Basswood Options Comfortable Ergonomic Seats

When it comes to hot tubs, the quality of manufacturing is one of the most important aspects to consider making your purchase decision. Do you want to pull off the cover and get in and enjoy hydrotherapy every night or deal with the issues that come with a cheaply made product with LOTS of moving parts just to save a few dollars on the purchase price? If you enjoy headaches and buyer’s remorse, we actually recommend purchasing from Costco because they will allow you to return the product! A way that these lower-end, mass merchants trick you into purchasing their spas and believing they are a superior product is by loading it up with 100+ jets and 3 pumps! Let’s start with the jets. Just because a spa is loaded up with 150 jets does not equal a quality spa and enjoyable hydrotherapy. Lots of mass merchant manufactured spas don’t put clamps on the hoses that feed water to the jets. What does this mean to you? Hoses can very easily pop off the jets causing nasty leaks in the spa and in the cabinet. What about that third pump that mass merchants advertise? It is not a water pump, but an air blower. When turned on, this air blower will blow cooler than the water temperature air out of the blower jets out at your, similarly to a hairdryer. And we checked, and hair dryers don’t help with hydrotherapy. They also end up counting these air jets in their total jet count on the spa. Mass merchants are also deceitful with the sizes of their jets. They put bigger jet faces on small jets to make them look like big jets with high amounts of water flow. Essentially, you are not getting any jet variation in terms of pressure and water flow in the spa, when they trick you into thinking that you are. Costco uses Styrofoam in the frames of their spas. The same Styrofoam that you drink out of and the same Styrofoam that is ravaging our environment. Does that seem like good support for thousands of pounds of water? Mass merchant spas also use perimeter insulation systems. They’re not really insulating the actual spa acrylic that you sit in, they’re just using thicker panels on the spa. Sounds fine, right? Wrong. This perimeter insulation insulates everything “under the hood.” Including your jet pumps and heater. Which can cause them to overheat. And break. And need to be replaced to get your spa working again. Isn’t the whole point of getting a spa to relax and forget about your stressors in life and not actually be a stressor in itself? Still, if you are set on buying a tub from a mass merchant, we recommend Costco, because they will take the product back after you realize need a Jacuzzi Hot Tub.

When it comes to getting power to your new Jacuzzi Hot Tub or Sundance Spa, you have two choices: either a 110v “Plug and Play” or a 220v line. Models that are able to run on a dedicated 110v line are also compatible to run on 220v, although this only applies to a small handful of spas. “What are the differences between 110v and 220v?” you ask? If you were to go the “Plug and Play” route and have a 110v run, you will lose the ability to run your spa’s heater at the same time as the pumps (jets). On a 220v run, it is more energy-efficient, and your spa can run its pumps and heater at the same time, ensuring you get the most out of your hot tub, no matter what time of year it is.

“How the heck will I get this thing into my backyard?” Once you’ve picked out the perfect spa for your needs, we will go into greater detail about delivering your spa to your backyard specifically. Our delivery service has been delivering and moving spas around Phoenix for over 20 years and they are fully licensed, registered, and insured in the state of Arizona. How do they get the spas into the backyard, you ask? They will put your spa on its side onto a cart and wheel it to the desired location in your yard or home. Keep in mind, there needs to be a path for them to wheel it through – whether that be through the gate leading to your backyard or going through your front door. Your gate will need to be wide enough to get your spa through when it’s on its side, which can vary by model. Once they’ve gotten the spa through the gate, they can wheel it over rocks, grass, turf, etc. Things to keep in mind when checking your delivery access are any pipes that may be sticking out of your walls that could be in the path they will take your spa through. Another thing to look for is any roof overhangs that are not high enough for the spa to fit under when it is on its side. Keep in mind the spas do not bend and are pretty heavy. Hairpin turns, sharp turns, and small walls can present a challenge. We offer predelivery site inspections absolutely FREE! If you have any questions or concerns about your spa delivery access, please let us know and we will send someone out from our team to figure out how we will deliver your brand new spa. Sometimes, home builders don’t have your best interests in mind and make gates too narrow, roofs too low, or place walls in unfortunate places. Do not worry one bit! We will still get your spa in your backyard. In these scenarios, we will need to use a crane, but don’t be afraid! Cranes make for incredibly easy deliveries. We’ll bring your new spa to your house and attach it to the crane. We’ll crane it over your wall into place or have the delivery team there to unhook it from the crane and move it to wherever in your yard you would like. The cost of using a crane varies so much by each job. If you think a crane may necessary in order to get your spa into your backyard and improving your life, let us know and we can send a representative from one of our crane partners out to give you a quote!