Discover hassle-free hot tub ownership with our professional Hot Tub Maintenance Service. Perfect for busy Scottsdale homeowners, our bi-weekly program ensures your hot tub or spa is always balanced, clean, and ready for relaxation.
Our comprehensive spa maintenance service takes the work off your hands:
Our certified technicians visit twice monthly to test and balance your water chemistry, adding all necessary chemicals to keep your spa crystal clear.
Includes professional installation of your UV-C sanitization bulb—a $265 value included in your service.
We inspect and clean your filters twice monthly, ensuring optimal water flow and filtration. Plus, enjoy 15% off replacement filters when needed.
Comprehensive yearly check of all equipment to maintain warranty compliance, plus monthly visual inspections during each service visit.
Save 15% on all hot tub parts, filters, accessories, and showroom products throughout your membership.
One complete drain and deep clean per year (a $450 value). We'll drain your hot tub, clean the acrylic interior and jets, flush plumbing lines, condition the cabinet, clean and treat your cover, then begin the refill with fresh start-up chemicals.
We proudly serve the surrounding region within roughly 60 miles of our Scottsdale showroom. Whether you’re nearby or a short drive away, our team is happy to help. Not sure if you’re in our service area? Just ask and we’ll let you know!
Whether you travel frequently or simply want to maximize your relaxation time, our Hot Tub Maintenance Service handles all the details. Our factory-certified technicians are trained and authorized by Jacuzzi® Hot Tubs ensuring expert care for your investment.
Unlike other Valley dealerships that outsource to third-party companies, our fully-staffed service department means you’re never waiting in line. One call, text, or email gets you personalized attention from our dedicated team.
Professional hot tub servicing is recommended every few months to ensure optimal performance and longevity. Imagine Backyard's maintenance offering is a great addition to hot tub ownership. Our VIP service includes bi-weekly cleaning and chemical service, and our Complete Hot Tub Service includes annual UV bulb change, annual equipment inspections, and two annual complete drains and cleans. For water care, testing should be done on a weekly basis.
For our Complete Hot Tub Service:
Our bi-weekly service includes chemical service and water chemistry balance every other week (with chemicals included), twice monthly filter inspection and cleaning as needed.
Yes, we offer a Complete Hot Tub Service and a VIP bi-weekly cleaning and chemical service. Our "Always Fresh Valet Service" includes chemical service every other week, annual equipment inspections, filter inspections and cleaning, and annual drain and clean services, with special discounts on parts and accessories.
Cloudy hot tub water typically results from unbalanced water chemistry. When pH, alkalinity, or sanitizer levels fall outside recommended ranges, cloudiness can develop along with other issues like scaling, equipment corrosion, and skin irritation. Regular water testing and proper chemical balancing are essential to maintain clear water, especially in Arizona's challenging desert climate. We highly recommend you get on the FROG @Ease program for the easiest way to have clean, clear water all the time.
The hot tub filter is one of the most important parts of having a clean and clear hot tub or swim spa. Maintaining it is key to the longevity of your hot tub. The main filter should be cleaned at least once a month-more if you have heavy bathing loads. Most main filters need to be replaced about every 18 months if they are well taken care of. If you have MicroClean filters, they need to be replaced every 4 months.
The heat can have an effect on performance. We recommend venting your cover during the extreme summer months and keeping the thermostat set at 100°F so the filter and water purification system run as scheduled. Setting below 100°F can shut the system down. We have a summer service that is especially perfect if you leave for long periods of time during the summer months. Our service ensures your hot tub is ready when you return.
If dust and water chemistry issues go for long periods of time without being addressed, they can cause issues with the equipment. Keeping the chemicals correctly balanced improves the longevity of the equipment. There are chemicals available to lower the hardness of your water. NEVER use chlorine tablets, acid or soft water in a hot tub or swim spa.
We recommend an annual inspection by a certified technician.
Yes, our Valet service is a great way to ensure your Jacuzzi® Swim Spa is well taken care of so all you have to do is soak and relax.
Your swim spa maintenance appointment includes:
We recommend draining and flushing your swim spa about every 6 months.
Regular water testing and chemical balancing is essential. If swim spa water does not fall within the recommended ranges and remains unbalanced, problems such as cloudy water can occur.
The filter is one of the most important parts of having a clean and clear swim spa. Maintaining it is key to the longevity of your swim spa. The main filter should be cleaned at least once a month. More if you have heavy bathing loads. Most main filters need to be replaced about every 18 months if they are well taken care of. If you have MicroClean filters, they need to be replaced with new ones every 4 months.
Jacuzzi® builds swim spas to perform in all weather conditions—hot or cold. The hotter months can impact chemical balance more quickly, making regular water testing even more important. Our Valet service is especially convenient if you travel or leave for long periods during the summer months, as consistent maintenance becomes critical during Arizona's hottest seasons. It helps ensure your swim spa remains properly balanced and ready to use despite the desert climate.
If the water is not treated properly, yes it can damage the swim spa equipment, acrylic lining, swim spa cover and more. High or low pH, alkalinity levels or heavy chlorine are typically what create problems that are not covered under warranty.
Swim spas should be left covered when not in use so normal levels of dust are not a problem. Filter cleaning is a critical part of our maintenance service, which would address desert dust issues common in Arizona's climate.
Contact us to enroll in our Hot Tub Maintenance Service and discover the convenience of professional spa care. Or stop by any time to visit our one-of-a-kind Scottsdale showroom! We’re open seven days a week.
| Mon – Sat | 10:00 AM – 6:00 PM |
| Sun | 12:00 PM – 5:00 PM |