We have learned from many customers about the dangers and pitfalls of buying a hot tub or swim spa from a Home Show.
Here are a few things for you to consider if you go to that environment:
- Homeshows may be OK to visit for ideas, they are not a good place to make a purchase decision on a big-ticket item. Take time to investigate and research the dealer and the brand before signing any contracts.
- Do not make a major deposit as a down payment. If you do make a down payment, make the amount very small and use a credit card so you can easily cancel. Get in writing that the exhibitor will give you the right to cancel with a full refund if you change your mind. DO NOT buy if you don’t have this option.
- Many companies hire professional sales teams that are accustomed to pressuring people to buy at Home Shows. Oftentimes these high-pressure tactics lead to impulse purchases and significant buyer’s remorse.
- Make sure the brand is recognizable and has been in business for a long time. Reputable brands like Jacuzzi Hot Tubs, Sundance Spas and Hydropool Swim Spas wont allow their products to be sold in this type of environment in many markets because of these high pressure tactics.
- Most Home Shows post warnings to attendees to be careful and cautious of making purchases and that the Home Show management will not stand behind any claims made by exhibitors and the products they sell.
- Test soak before you buy. Taking a test soak is the most critical step in making a good decision.
- Don’t get caught up in all the talk about what is under the cabinet-it’s a clasic sales technique to confuse you. You are investing in a hot tub for the quality of the hydrotherapy experience and what it does for you. Trust established, world class manufacturers that have been building hot tubs for decades to know how what is right.
- Lots of jets and high horsepower pumps do not equal great hydrotherapy. This usually means higher energy costs and major costly repairs in the future.
- Search for reviews on the brand and the dealer.
As always, its important to be wary of deals that are “too good to be true” and high pressure sales tactics. Many of these companies do most all of their business at Home Shows so they are in trouble if they don’t close sales. What’s most important is that you take your time to explore your options. This is a long-term investment that can quickly turn bad if you make an impulsive buy.
Visit or contact us anytime for questions and a thorough tour of all that Imagine Backyard Living and the Jacuzzi brands have to offer!